Eye FAQ

Question 1

What is Eye?

Accepted Answer

Eye is an AI model observability platform. It runs your prompt sets across major AI platforms and turns the answers into visibility metrics, source/citation insights, and prioritized actions you can ship.

Question 2

Who is Eye for?

Accepted Answer

Teams that care about how AI represents a brand, product, topic, or competitor—marketing, research, compliance, comms, and strategy.

Question 3

How does Eye work?

Accepted Answer

You create a project, add prompts (the questions you care about), choose platforms and a schedule, and Eye runs repeatable analyses so you can compare outputs over time and across models.

Question 4

Which AI platforms do you support?

Accepted Answer

Eye supports the major AI platforms shown on the landing page, and we continuously expand coverage.

Question 5

How often is data updated?

Accepted Answer

You can run prompts on a schedule (daily/weekly/monthly) or on-demand depending on your plan and workflow.

Question 6

Do you offer a free trial?

Accepted Answer

Yes—see the Pricing page for current trial details and what's included.

Question 7

Can I cancel anytime?

Accepted Answer

Yes. You can cancel your subscription at any time from your account settings.

Question 8

Is my data secure?

Accepted Answer

We use modern security best practices and access controls. If you have enterprise requirements (SSO, audits, data retention), contact us to discuss.

Question 9

Can I export results?

Accepted Answer

Yes. Eye supports exports and shareable reporting so you can circulate results across stakeholders.

Answers for how Eye works