Solutions · By team

Eye for Customer experience

Customers ask AI how to use, fix or cancel your product before they contact you. Eye shows what AI tells them, where it is wrong, and writes the help content that sets it straight.

Free plan · No credit card · Set up in minutes

1Know how AI describes you
2Decide what to fix
3Ship the work
Outcomes

What changes when you use Eye.

Eye turns how AI answers into visibility you can measure, and gaps into finished work you can ship.

See support answers

What AI tells customers about setup, problems, returns and cancellations.

Find wrong answers

Steps, policies or limits AI gets wrong.

Fewer tickets

Help pages and FAQs that AI can quote correctly.

Track sentiment

How AI describes the customer experience against competitors.

Workflows

What you will actually do in Eye.

A small set of repeatable workflows that keep the depth and stay easy to act on.

How it works, step by step
01
Audit support questions

The how-to and problem questions customers ask AI.

02
Rewrite help pages

AI-ready help articles and FAQs with schema.

03
Standardise answers

SOPs and runbooks for the issues AI surfaces.

Inside Eye

The depth you need, without the clutter.

Share of voice, by competitor

See who AI recommends in customer experience and how your share moves after every change.

Share of voice
Brand mentions across all tracked questions
Northpeak31%
You27%
Strideline19%
Tempo13%
Others10%
The sources AI relies on

The sites and pages AI cites when it answers, and which ones mention you.

Sources AI trusts in your category
Times cited in AI answers · whether they mention you
runnersworld.com
Missing you
reddit.com
Mentions you
yourbrand.com
Mentions you
rtings.com
Missing you
outdoorgearlab.com
Missing you
wikipedia.org
Mentions you
  • Approval before anything ships
  • Every answer and source one click away
  • Re-measured after every fix goes live
Questions

Eye for Customer experience: common questions.

What does Eye for Customer experience measure?

How often AI assistants name your brand for the questions your buyers ask, in what position and tone, against which competitors, and which sources they rely on.

How quickly can we start?

Setting up a project takes a few minutes and your first analysis runs straight away. There is a free plan and no credit card is needed to start.

Does Eye do the work or just report it?

Both. Eye ranks the fixes and its agents write the finished deliverables, from pages and FAQs to outreach, which wait for your approval.

See how AI represents you.

Create a project, pick your questions, and see where AI puts you, with the first fixes, in minutes.

Free plan available. No credit card to start.